TOTEM Association OF Educational Support Personnel, Inc., APEA/AFT


CAP (Certified Administrative Professional) Certificate

The CAP Certificate is well known in the business world as a mark of excellence that will be recognized no matter where the person works.  It shows an employer that an employee will go the extra mile and is someone interested in keeping up with the new technology and current office practices.  Many colleges and universities also offer course credit for passing the CAP exam.

IAAP (Internation Association of Administrative Professionals), the organization that sponsors the CAP test, is currently undergoing a change in their structure. As part of the reorganization, changes in how and when the CAP testing is administered will take place beginning in 2015. The test will be given in March and September instead of May and November and they are moving from a paper and pencil test to computer-based testing.

For more information as the reorganization moves forward you can visit the IAAP website: or contact Sandy Thompson at